This Privacy Policy describes how Alpha Training & Consulting ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website www.asqcsqp.com (the "Website"), enroll in our ASQ CSQP certification program, or otherwise interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
- Contact information (such as name, email address, phone number, and mailing address)
- Professional information (such as job title, company name, and industry)
- Educational background and work experience
- Payment information (processed through secure third-party payment processors)
- Course progress and certification status
Usage Data
- Information about how you use our Website and services
- IP address and device information
- Browser type and settings
- Operating system
- Referral source
- Length of visit and pages viewed
- Information collected through cookies and similar technologies
How We Use Your Information
We use your information for the following purposes:
- Provide and administer our certification training programs
- Process your enrollment and payment
- Communicate with you about your enrollment, course materials, and certification status
- Send you important updates about our programs, services, and events
- Respond to your inquiries and provide customer support
- Improve our Website, programs, and services
- Analyze usage patterns and trends to enhance user experience
- Prevent fraud and enforce our legal rights
- Comply with applicable laws and regulations
How We Share Your Information
We may share your information with:
- Service providers who help us operate our business (such as learning management system providers, payment processors, and email service providers)
- ASQ (American Society for Quality) when necessary for certification purposes
- Professional advisors (such as lawyers, accountants, and insurers)
- Government agencies when required by law or to protect our rights
- Business partners in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities on our Website. Cookies are small text files stored on your device that help us provide you with a better browsing experience. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Delete your personal information in certain circumstances
- Restrict or object to the processing of your personal information
- Data portability (receiving your data in a structured, commonly used format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable law.
Children's Privacy
Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Website with an updated effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Alpha Training & Consulting
8634 Acorn Lane
Sandy, Utah
Email: [email protected]
Phone: 801-599-1579
Effective Date: March 15, 2025