This Privacy Policy describes how Alpha Training & Consulting (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit www.asqcsqp.com (the “Website”), enroll in our ASQ CSQP certification program, or otherwise interact with us.
Data Controller: Alpha Training & Consulting • 8634 Acorn Lane, Sandy, Utah, USA • [email protected] • 801-599-1579
1. Information We Collect
Personal Information
- Contact details (name, email address, phone number, mailing address)
- Professional information (job title, company name, industry)
- Educational background and work experience
- Payment information (processed via secure third-party payment processors; we do not store card data)
- Course progress and certification status
Usage Data
- IP address and device information
- Browser type and settings
- Operating system
- Referral source, pages viewed, and length of visit
- Data collected through cookies and similar technologies (see our Cookie Policy)
2. Legal Bases for Processing (GDPR Article 6)
Where the General Data Protection Regulation (GDPR) applies, we process your personal data only when we have a lawful basis to do so:
- Contract (Art. 6(1)(b)): Processing necessary to fulfill your enrollment, deliver course access, process payment, and provide customer support.
- Legitimate Interests (Art. 6(1)(f)): Improving our Website and services, preventing fraud, and sending course-related communications. We balance these interests against your rights and freedoms.
- Consent (Art. 6(1)(a)): Placing analytics cookies and sending optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Legal Obligation (Art. 6(1)(c)): Complying with applicable laws, tax obligations, or responding to lawful requests from public authorities.
3. How We Use Your Information
- Provide and administer certification training programs
- Process enrollment and payment
- Communicate about course materials and certification status
- Respond to inquiries and provide customer support
- Improve our Website, programs, and services
- Analyze aggregate usage patterns (with your consent via analytics cookies)
- Prevent fraud and enforce our legal rights
- Comply with applicable laws and regulations
4. How We Share Your Information
We may share your information with:
- Service providers who help operate our business (learning management systems, payment processors, email service providers)
- ASQ (American Society for Quality) when necessary for certification purposes
- Professional advisors (lawyers, accountants, insurers) under confidentiality obligations
- Government agencies when required by law or to protect our rights
- Successors in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Analytics — Google Consent Mode v2
We use Google Analytics 4 with Google Consent Mode v2. By default, when you first visit the Website, analytics storage is denied and no identifiable data is transmitted to Google. If you grant consent via the cookie banner or preferences panel, analytics cookies are activated and Google Analytics begins collecting aggregated usage data. If you decline or withdraw consent, only anonymous, cookieless signals may be used by Google for modeling purposes in accordance with Google’s data processing terms.
6. International Data Transfers
We are based in the United States. If you are located in the European Economic Area (EEA) or United Kingdom, your personal data may be transferred to and processed in the United States. We rely on the EU–US Data Privacy Framework and, where applicable, Standard Contractual Clauses (SCCs) approved by the European Commission to safeguard such transfers. You may request a copy of the applicable transfer mechanism by contacting us.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, maintain your course enrollment records, and comply with legal obligations. Analytics data is retained for up to 13 months as configured in Google Analytics.
8. Your Rights
Depending on your location, you have the following rights regarding your personal data. We will respond within 30 days (extendable by 60 days with notice for complex requests).
- Access: Receive a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your data in certain circumstances.
- Restriction: Ask us to limit how we use your data while a dispute is resolved.
- Portability: Receive your data in a structured, commonly used, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Where processing is based on consent, withdraw it at any time via the or by contacting us.
- Lodge a Complaint: You have the right to complain to your local data protection supervisory authority. In the EU, you may contact your national Data Protection Authority (DPA). In the UK, contact the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise any right, contact us at [email protected].
9. California Residents — CCPA / CPRA
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you additional rights:
- Know and Access: Know what personal information we collect, use, disclose, and sell.
- Delete: Request deletion of your personal information, subject to certain exceptions.
- Correct: Request correction of inaccurate personal information.
- Opt Out of Sale / Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising. You may still manage analytics data sharing via the .
- Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services.
- Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.
To submit a CCPA/CPRA request, contact us at [email protected] or 801-599-1579. We will verify your identity before processing your request.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No transmission over the Internet or electronic storage system can be guaranteed 100% secure. If you have reason to believe your interaction with us is no longer secure, contact us immediately.
11. Children’s Privacy
Our Website and services are not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have collected such information, contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.
13. Contact Us
Alpha Training & Consulting
8634 Acorn Lane, Sandy, Utah, USA
Email: [email protected]
Phone: 801-599-1579
Last Updated: June 29, 2026